Singapore stopped using paper disembarkation cards back in 2020, and since then almost every arriving traveler has had to file the same short form online before landing — the SG Arrival Card. It takes a few minutes, it’s free, and skipping it means getting pulled aside at the checkpoint to do it on the spot.
Who Needs to Submit It
Nearly all travelers entering Singapore need to submit the SG Arrival Card (SGAC), regardless of nationality or visa status. The main exceptions are passengers transiting through Changi without clearing immigration, and Singapore citizens, permanent residents, or long-term pass holders entering via the Woodlands or Tuas land checkpoints from Malaysia. If you’re flying in or crossing by ferry, assume you need one.
When to Submit It
Submit within three days of arrival, including the day of arrival itself — so if you land on a Tuesday, the earliest you can file is the preceding Sunday. Filing earlier than that window simply isn’t possible; the system won’t accept it. It’s worth doing this the night before you fly rather than at the gate, since it needs a working internet connection and a few minutes of uninterrupted attention.
How to Fill It Out
There are two official channels: the SG Arrival Card e-Service website, or the MyICA Mobile app (available on the App Store and Google Play), which auto-populates your profile details on repeat use. Both ask for the same basics — passport and personal details, travel and accommodation information, and an electronic health declaration that every traveler must complete, not just foreign visitors. There’s no fee at any point in the process.
Avoiding the Scam Sites
Search for “SG Arrival Card” and you’ll find a handful of third-party sites offering to “process” the form for a fee — ICA explicitly states it “does not support or endorse services offered by commercial entities” for this. The real form is free on ICA’s own e-Service or the MyICA app; there is no legitimate reason to pay anyone to fill it out for you.
What Happens If You Don’t File It
Travelers without a submitted card get redirected to fill it out at the checkpoint on arrival, which adds a slow, separate queue on top of an already tired flight. More seriously, ICA notes that false declarations on the health section can be prosecuted under the Infectious Diseases Act — so it’s worth answering the health questions honestly rather than rushing through them.
FAQ: SG Arrival Card
Do I need to print anything?
No — the submission is fully electronic and linked to your passport details at immigration; there’s nothing to print or show physically.
Can I submit for my whole family at once?
Yes, both the e-Service and the MyICA app allow adding multiple travelers, including children, to a single submission.
What if my flight details change after I submit?
You can resubmit an updated card within the same three-day window; there’s no limit on how many times you file before arrival.
Bottom Line: SG Arrival Card
File it directly through ICA’s e-Service or the MyICA app, in the three days before you land, and ignore any site that asks for a processing fee. If you still need to sort out your visa status, our Singapore visa guide covers who needs one and how to apply. ICA’s official SG Arrival Card page has the live links to both submission channels.
Update, September 29: Arrival Card Format Is Changing
Singapore is upgrading the SG Arrival Card system starting September 30, 2026. The core requirement to submit an arrival card before landing remains, but some details of the process are changing. See our full breakdown of the SG Arrival Card upgrade for what’s different and what travelers need to do.
For more on the area, see our guide to Is Singapore Safe for Tourists? Crime, Scams, and Safety Tips.
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